Hunter Gil Biboy Jr.
- Total activity 19
- Last activity
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Activity overview
Latest activity by Hunter Gil Biboy Jr.-
Hunter Gil Biboy Jr. created an article,
test 3
test 3
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Hunter Gil Biboy Jr. created an article,
test 2
test 2
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Hunter Gil Biboy Jr. created an article,
test 1 article
Test
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Hunter Gil Biboy Jr. created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Hunter Gil Biboy Jr. created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Hunter Gil Biboy Jr. created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Hunter Gil Biboy Jr. created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Hunter Gil Biboy Jr. created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Hunter Gil Biboy Jr. created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Hunter Gil Biboy Jr. created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...